Frequently Asked Questions
Our FAQs (Frequently Asked Questions) page is a valuable resource for customers to quickly find answers to common questions regarding our products and services.
Shopping Information
For all your Corporate Procurement, Gift Vouchers and Consumer Promotion Activities, please contact us on +46762592697 or email us at info@procurewiseab.com.
If your order consists of items from a single seller, your items may arrive together or separately. If your orders arrive separately, be rest assured that the remaining item(s) will be delivered shortly.
Orders are processed as quickly as possible, and therefore, may not be able to be changed once they are placed. If you do need to modify or cancel an order, please call us as quickly as possible at +46 762 592 697.
We want you to be 100% satisfied with your order. If you are not completely in love with it, you are welcome to return it to us within 60 days for an exchange or refund. You may return all unused merchandise in its original packaging for exchange or refund (excluding shipping charges). Returns can be mailed to: ProcureWiseAB
For more information on returns, please visit our refund and returns policy page
If you have any issues with your order, please contact our customer support team as soon as possible. We will do our best to resolve the issue promptly and to your satisfaction.
Payment & Shipping
We accept all major credit cards including Visa, Discover and Mastercard. We accept Paypal and Amazon Pay.
Credit cards are charged at the time of order processing.
At this time, we cannot ship to multiple addresses in one order. Please place separate orders on procurewiseab.com to ship to different addresses. If you need assistance, please call Customer Service at +46 762 592 697.
Shipping times vary based on the ship method you select at Checkout. We strongly encourage you to get your holiday shopping done early as mail carriers are experiencing delays nationwide.
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or on the carrier’s website.